Employees customer service full/part-time

Area: Office & Administration
Location: Berlin
Start Date: 15.01.2021 or earlier

As an employee in customer service you are the first contact person for our customers. Work with CRM tools and organize customer feedback so that we can constantly improve our service level. With your friendliness and courtesy you will satisfy each of our customers.

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Your tasks:

  • You support our customers professionally via telephone, e-mail or chat as the first contact person
  • Review and documentation of security features and fraud attempts.
  • You independently process inquiries from existing and new customers and deal with their wishes and questions using the latest CRM tools.
  • With the help of customer feedback you identify problems and positive aspects of products and processes and pass them on.
  • With friendliness and competence you ensure that our customers are satisfied and receive individual support.
  • Working hours: Full time (40 hours) or part time (25 hours); from Mon-Fri, 07:00 - 18:00 

You are:

Your benefits:

About us:

Sounds good?

Apply for this position now!

Office & Administration – Mitarbeiter Kundenservice Voll-/Teilzeit - Bewerbung

I certify that all of the responses, information and statements I provided in this application are true and correct to the best of my knowledge. I understand that misrepresentation or omission of facts in this application or during the selection process may result in the withdrawal of an offer or disciplinary action up to and including termination of employment if I am hired, regardless of when discovered. I understand that my eligibility for employment with FRAMEN GmbH, as applicable, depending on the position(s) I applied for, will depend on satisfactory responses from my references and a background check.
I further understand that this application is not and is not intended to be a contract of employment.
I further understand that my completing this application does not obligate the Company in any way or indicate that there are any open positions.

FRAMEN is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.